Terms Of Service

1. Introduction

These Terms govern your access to and use of Hakum website, mobile application, and services. By using the platform, you agree to these Terms and any updates published by Hakum.

2. Definitions

• Hakum: A digital marketplace for consultation services.
• Client: Any user requesting consultation services.
• Consultant: Any professional offering consultation services through the platform.
• Platform: Hakum website, application, and related systems.
• Service: Any consultation session, deliverable, or interaction requested or provided on Hakum.

3. Eligibility And Account Use

• You must be at least 18 years old to create an account.
• You must provide accurate and current account information.
• You are responsible for all activity under your account.
• You must keep login credentials secure and confidential.
• Hakum may suspend accounts that violate these Terms.

4. Nature Of The Platform

• Hakum acts as a technology platform connecting clients and consultants.
• Consultants are independent service providers and are solely responsible for their professional output.

5. Booking, Payments, And Refunds

• Service fees are displayed before checkout.
• By confirming payment, you authorize the transaction.
• Refund eligibility depends on service status and policy.
• Requests for cancellation should be submitted promptly.
• Hakum may correct pricing or technical errors when needed.

6. Acceptable Use

• Do not misuse the platform or attempt unauthorized access.
• Do not post unlawful, abusive, or misleading content.
• Do not upload malware or harmful code.
• Respect intellectual property and third-party rights.

7. Disclaimers And Limitation Of Liability

• Platform availability and performance are provided as-is.
• Hakum is not liable for indirect, incidental, or consequential damages arising from platform use.
• Consultants are responsible for the quality and outcomes of their professional services.

8. Intellectual Property

All platform content, branding, and software are owned by Hakum or licensed to Hakum. You may not copy, distribute, or commercially exploit platform materials without prior written consent.

9. Termination

Hakum may suspend or terminate access to users who violate these Terms, create security risk, or misuse platform services.

10. Governing Law

These Terms are governed by the applicable laws of Saudi Arabia. Any dispute shall be handled by the competent courts in Riyadh, unless otherwise required by mandatory law.

11. Updates To These Terms

We may update these Terms periodically. Updated versions become effective once published on the platform.